After the delivery of products, T・I・E gives detailed instructions to customers as to the points of the machines(s) requiring close attention, a list of replacement parts, etc.

Should any mechanical trouble arise, we can always be contacted by phone.
We will then assess the seriousness of the problem immediately and respsond with the quickest solution.
After the cause of any trouble has been identified, we will also suggest recurrence-prevention measures.

As required, we may conduct a survey on the condition of our machines and continue to listen to the voice of our customers. Their opinions will then be reflected in our future maintenance services and for the development of new products.